Accessibility Statement

BranStory — a product of Brandmerce, LLC

Effective Date: April 2026 Last Updated: April 2026

Our Commitment

Brandmerce, LLC is committed to making the BranStory platform accessible to all users, including people with disabilities. We believe that everyone in a local community — regardless of ability — deserves equal access to the tools that help them discover local businesses, participate in community life, and manage their network.

We are actively working to ensure that branstory.com and all BranStory-powered web and mobile applications conform to recognized accessibility standards and provide a usable experience for the widest possible audience.

Standards We Work Toward

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities, including users who rely on:

• Screen readers (e.g., VoiceOver, NVDA, JAWS)
• Keyboard-only navigation
• Voice control software
• High contrast or large text display settings
• Switch access devices

Current State

BranStory is an actively developed platform. Our current accessibility status:

What we have done:

• Semantic HTML structure across platform pages to support assistive technologies
• Keyboard navigability for core navigation flows
• Color contrast ratios targeting WCAG AA minimums (4.5:1 for normal text, 3:1 for large text)
• Focus indicators on interactive elements
• Alt text support for images uploaded through the platform
• Responsive design supporting screen magnification and zoom up to 200% without loss of functionality
• ARIA labels and landmark regions on primary page layouts
• Mobile accessibility considerations for the iOS native app

Areas under active improvement:

• Complex data tables and analytics dashboards are being audited for screen reader compatibility
• Dynamic content updates (deal feeds, notifications) are being reviewed for live region announcements
• Third-party components are being evaluated and replaced where they do not meet accessibility standards
• We are conducting formal accessibility audits on a rolling basis as new features ship

We acknowledge that not all parts of the platform may currently meet WCAG 2.1 AA in every respect. We treat accessibility as an ongoing commitment, not a one-time checklist.

Mobile App Accessibility

The BranStory iOS application is built on standard iOS UI components and supports:

• VoiceOver screen reader
• Dynamic Type (adjustable text size)
• Reduce Motion settings
• High Contrast mode

We target conformance with Apple’s iOS Human Interface Guidelines for accessibility and the relevant WCAG 2.1 mobile guidance.

Operator Networks

BranStory-powered community networks (operated by third-party operators) use the same underlying platform and inherit these accessibility features. Operators are encouraged to:

• Use descriptive text when uploading images and media
• Write clear, plain-language content for announcements, deals, and event descriptions
• Avoid relying solely on color to convey information in member-facing communications

Known Limitations

We are transparent about areas where we know improvement is needed:

We update this table as issues are resolved.

Feedback & Assistance

We want to hear from you. If you encounter an accessibility barrier on the BranStory platform or any network powered by BranStory, please let us know:

Email: accessibility@brandmerce.com Subject line: Accessibility Feedback

When contacting us, it helps to include:

• The specific page or feature you were using
• What you were trying to do
• The assistive technology or browser you were using
• A description of the barrier you encountered

We aim to respond to accessibility feedback within 5 business days and to provide an interim accommodation or workaround while we work on a fix.

If you need assistance accessing specific content or completing a task on the Platform due to an accessibility barrier, contact us at the address above and we will work with you to provide the information or complete the action through an alternative means.

Third-Party Content & Tools

Some content on BranStory-powered networks is provided by third parties (e.g., business-uploaded images, external event links). BranStory does not control the accessibility of third-party content or destinations, but we encourage all members to follow accessible content practices when using our platform tools.

The Stripe payment interface is operated by Stripe, Inc. For accessibility questions related to the checkout experience, refer to Stripe’s Accessibility Statement.

Legal Compliance

This statement is provided in accordance with:

• Section 508 of the Rehabilitation Act (for U.S. federal accessibility considerations)
• The Americans with Disabilities Act (ADA), Title III
• WCAG 2.1 published by the W3C

BranStory is a private commercial platform. We are committed to ADA compliance in good faith and will work promptly to address accessibility complaints.

Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you may contact:

• The U.S. Department of Justice Civil Rights Division: www.ada.gov
• Your relevant state civil rights agency for disability discrimination complaints

Review Schedule

This Accessibility Statement is reviewed and updated at minimum annually, or following significant platform changes that affect accessibility. Last reviewed: April 2026.

Contact

Accessibility inquiries: accessibility@brandmerce.com General legal: legal@brandmerce.com Brandmerce, LLC · Nocatee, Florida

BranStory is a product of Brandmerce, LLC. © 2026 Brandmerce, LLC. All Rights Reserved.